Refund policy
Thank you for choosing our store for your digital gift card purchases. We strive to provide you with a seamless and satisfying shopping experience. As digital gift cards are non-tangible items delivered electronically, we have implemented the following refund policy:
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Non-Redeemed Gift Cards: If you have purchased a digital gift card that has not been redeemed, we may consider a refund within [number of days] from the date of purchase. Please contact our customer support team with your order details, and we will assess your request on a case-by-case basis.
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Technical Errors: In the event of a technical error or issue with the delivery or redemption process of your digital gift card, please reach out to our customer support team for assistance. We will make every effort to rectify the situation and ensure you receive the full value of your purchase.
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Exchanges or Replacements: If you have accidentally purchased the wrong digital gift card or need to make a change, we may be able to offer an exchange or replacement, provided the gift card has not been redeemed. Please contact our customer support team for further guidance.
Please note that our refund policy may vary depending on the specific terms and conditions set by the online companies for which we offer gift cards. We will always strive to work with you to find a satisfactory solution to any issues you may encounter.